Overview
We are seeking a highly organized and detail-oriented Supply Chain Planner to support field technicians through accurate and efficient service parts management. This role is heavily focused on Service Parts Technician Support and requires strong experience in supply chain administration, inventory coordination, and cross-functional communication. The ideal candidate is proactive, analytical, and skilled at resolving parts-related issues that may impact service delivery.
Job Highlights
Number of Paid Hours Per Week: 40 hours per week
Schedule: Monday to Friday, 8:00 AM – 4:30 PM EST (with 30-minute unpaid break)
Work Arrangement: Work from home
Contract: Independent Contractor
Independent Contractor Perks
-
Health Insurance coverage for eligible locations
-
Permanent work from home
-
Immediate hiring
-
Steady freelance job
-
Comprehensive support for payroll, HR, and IT through BruntWork
Responsibilities
Service Parts Technician Support (40%)
-
Work closely with field technicians to maintain accurate truck inventory by investigating and resolving parts discrepancies
-
Coordinate the shipping, transferring, and receiving of service parts
-
Investigate and resolve parts marked as “in transit” to ensure timely availability
Service Ticket Processing – Parts Fulfillment (40%)
-
Review service tickets requiring parts and determine fulfillment plans based on warehouse or field inventory
-
Execute administrative tasks related to procuring, transferring, and shipping parts
-
Ensure service orders are completed accurately and within required timelines
Purchase Order Creation & Submission (10%)
-
Coordinate with suppliers to confirm parts availability, expedite orders, and escalate supply chain delays when needed
-
Create and submit purchase orders for 02 stock, including vendors such as Henny Penny, Franke, and Taylor
Technician Replenishments (2%)
-
Print critical parts replenishment reports
-
Manage Preventive Maintenance (PM) kit replenishments and reallocate inventory as needed
RMA & Parts Returns (2%)
-
Handle administrative tasks related to returning incorrect, damaged, or unused parts
-
Track returned items and ensure supplier credits are received and properly recorded
Purchase Order Cleanup (2%)
-
Investigate aged or outdated purchase orders to identify root causes such as backorders, cancellations, or system errors
-
Take corrective action to resolve and close incorrect or outdated POs
Parts Investigation Support (2%)
-
Review service tasks placed in “Parts Investigation” status
-
Complete required parts transfers, inventory adjustments, or corrections
Other Duties (2%)
-
Perform additional supply chain and administrative tasks as required to support operations
Requirements
Required Skills & Experience
-
Proven experience in supply chain administration, inventory management, or parts coordination
-
Strong communication skills with the ability to support and collaborate with field technicians
-
Experience processing service tickets, purchase orders, and inventory transfers
-
High attention to detail with strong problem-solving and investigative skills
-
Ability to manage multiple priorities in a fast-paced environment
Preferred Qualifications
-
Experience supporting service technicians or field service operations
-
Familiarity with inventory management or ERP systems
-
Experience coordinating with suppliers and managing parts logistics
-
Strong administrative and documentation skills
Side Note
Since this is a permanent work-from-home position and the arrangement is that of an “Independent Contractor,” the selected candidates must have their own computer and internet connection. They will handle their own benefits and taxes. The professional fees are on hourly rates and the rate depends on your performance in the application process.
Reminder
Apply directly to the link provided; you will be redirected to BruntWork’s Career Site. You must apply using the said link to complete the initial requirements, which includes pre-screening assessment questions, technical check of your computer, and voice recording. APPLICATIONS WITH COMPLETE REQUIREMENTS WILL BE PRIORITIZED.