Schedule:

• 9:00 AM to 5:30 PM
• Training will be part-time
• Client Timezone: Central Time

Client Overview:

Join a thriving home healthcare company dedicated to enhancing the lives of seniors and individuals with disabilities. This dynamic organization provides essential in-home care services, including personal assistance, homemaking, medical appointment coordination, and daily support for clients with diverse needs. As a key player in this compassionate team, you’ll contribute to improving the quality of life for vulnerable individuals while working in a fast-paced, rewarding environment.

Job Description:

As a Home Healthcare Admin Assistant, you’ll be at the heart of our client’s operations, playing a crucial role in maintaining the smooth functioning of their home healthcare services. This position offers a unique blend of administrative expertise and healthcare industry exposure. You’ll manage vital paperwork, coordinate client appointments, and facilitate communication between care managers and clients. This role is perfect for detail-oriented individuals who thrive in a dynamic environment and are passionate about making a difference in people’s lives. With opportunities for growth and the chance to develop specialized skills in healthcare administration, this position is an excellent stepping stone for your career.

Responsibilities:

• Adhere to the client's HIPAA-aligned data security protocols.
• Schedule and coordinate intake appointments, acting as a liaison between clients, care managers, and the business owner.
• Handle email correspondence promptly and professionally, addressing inquiries and maintaining clear communication channels using Gmail & Google Workspace.
• Set up the client’s digital record in the system and upload all intake-related files for secure storage and compliance.
• Ensure all required intake documents are accurate, complete, and signed by all parties before services begin.
• Assist in maintaining up-to-date digital client records, contributing to the organization’s efficient information management.
• Use Trello / project management tools to track tasks, manage deadlines, and maintain organized workflows.
• Leverage ChatGPT and AI tools to support administrative tasks, streamline communication, and improve efficiency.
• Support various administrative tasks, adapting to the evolving needs of the business.
• Collaborate with the team to streamline processes and improve operational efficiency.

• Exceptional typing skills and proficiency in digital document management.
• Strong attention to detail and ability to handle sensitive information with the utmost confidentiality.
• Excellent written and verbal communication skills.
• Self-motivated, independent worker who can adapt quickly to new technologies.
• Proficiency with Google Drive, Gmail & Google Workspace, Trello, and other project management tools.
• Technical aptitude and willingness to learn new systems quickly.
• Background in Project Management, Technical fields, or Healthcare administration (preferred).
• Quick learner with a positive attitude and adaptability to new processes and technologies.
• HIPAA compliance certification (preferred but not required).
• Prior experience in healthcare or related administrative roles is a plus.
• Commitment to a full-time schedule after the initial training period.
• Ability to work 9 AM to 6 PM Central Time (after 2–3 weeks of part-time training).
• Passion for contributing to a mission-driven organization that improves people’s lives.