- Five days per week, Monday to Sunday, with two days off. Days off may vary month to month based on business needs.
- 3:00 pm to 12:00 am — with potential extension to 5:00 AM – 1:30 AM
- 40 hours per week
- Client time zone: Australian Eastern Time (New South Wales)
Responsibilities:
-
Respond promptly to urgent calls and emails from hospitals and aged care facilities.
-
Match registered nurses and personal care workers to open shifts quickly.
-
Communicate confidently with facility managers, providing updates on coverage.
-
Navigate multiple client systems and internal CRM/ATS platforms with precision.
-
Coordinate with onshore account managers and maintain clear communication with nursing staff.
-
Monitor staff schedules and rosters for hundreds of facilities.
-
Handle inquiries and redirect communications as needed.
-
Maintain accuracy while working across multiple systems simultaneously.
-
Ensure reliable coverage during critical after-hours periods.
Requirements:
-
1–3 years of experience in coordination, customer service, or similar client-facing roles.
-
Strong communication skills and confidence in speaking with healthcare professionals.
-
Ability to stay calm and assertive under pressure and urgent situations.
-
Excellent attention to detail and organizational skills.
-
Proven reliability and strong work ethic.
-
Comfortable using multiple software systems simultaneously.
-
Ability to work independently during after-hours shifts with minimal supervision.
-
Strong prioritization skills and ability to thrive in fast-paced environments.
-
Willingness to work evenings and weekends as part of a near 24/7 operations team.
Independent Contractor Perks:
-
Health insurance coverage
-
Permanent work from home
-
Immediate hiring
-
Steady freelance job
Please note that since this is a permanent work-from-home position and an “Independent Contractor” arrangement, the candidates must have their own computer and internet connection. They will handle their benefits and taxes. The professional fees are at hourly rates, and the rate depends on your performance in the application process.
46041180179
After-Hours Healthcare Staffing Coordinator
Job Category
Administration
Job Type
Full Time (35 hours or more per week)
Work Schedule and Timezone
New South Wales, Australia Eastern Time. Five days per week, Monday to Sunday, with two days off. Days off may vary month to month based on business needs.
Published on
Jan 23 2026