Job Highlights:

• Contract type: Independent Contractor
  

• Schedule: Monday - Friday, 9:00 AM to 6:00 PM Darwin Australia Time, with 1 hour unpaid break​(8 hours per day/40 hours per week)

 

Are you a highly organized Virtual Assistant who enjoys supporting a purpose-driven wellness business? We’re looking for a proactive, detail-oriented professional to play a key role in executive support, client experience, and business growth.

 

In this role, you’ll work closely with the business owner to manage calendars, emails, systems, and day-to-day operations, while also supporting spa and coaching clients with bookings, follow-ups, and a high-touch customer experience. You’ll help keep business systems running smoothly, coordinate with online team members, and contribute to improving processes as the business grows.

 

 

Responsibilities

Executive & Administrative Support

• Manage calendars, emails, bookings, and scheduling

• Organize files, documents, SOPs, and onboarding materials

• Handle general administration, data entry, and online filing

• Coordinate with online team members to ensure tasks are completed on time

Client Experience & Retention

• Provide professional and friendly customer support via phone, email, and online channels

• Assist clients with spa, wellness, coaching, and product bookings

• Manage follow-ups, appointment reminders, and nurturing sequences

• Support spa membership and loyalty programs

• Review booking, sales, and retention reports from CRM systems

Wellness & doTERRA Support

• Assist clients with wellness education and product guidance (training provided)

• Support customers using EnrollPro for education, orders, and follow-ups

• Help organize wellness events, workshops, and online sessions

• Invite clients to seminars and events using email and social platforms

Business Growth & Marketing Support

• Assist with building coaching programs and client resources

• Support email campaigns, newsletters, client guides, and social media scheduling

• Manage booking systems, CRM tools, and online education platforms

• Track client engagement, progress, and retention

 

Systems & Tools

• Google Workspace (Docs, Sheets, Drive, Calendar)

• Phorest (booking and scheduling)

• EnrollPro (customer funnels and education)

• Canva (basic design and templates)

• Asana (task and project tracking)

 

Requirements:

• Should have 3 years experience and up as an EA 

• Should know ASANA 

• Can work under pressure 

• Has good skills in managing the calendar

• Can follow instructions easily 

• Okay to send EOD Reports daily

 

Benefits
Independent Contractor Perks

• Health Insurance Coverage

• Permanent Work from home

• Immediate Hiring

• Steady Freelance Job

 

Please note that since this is a permanent work-from-home position and an “Independent Contractor” arrangement, the candidates must have their own computer and internet connection. They will handle their own benefits and taxes. The professional fees are on hourly rates and the rate depends on your performance in the application process.

 

Job ID: 45807088442