Position: Virtual Operations & Front Desk Coordinator

Schedule: Between 7AM - 6PM PST (8hrs a day with 1hr unpaid break)

• Acting as the primary front line for incoming phone calls. Excellent spoken English is a strict requirement.
• Managing QuickBooks Online billing and issuing project invoices.
• Following up on outstanding invoices, including calling customers to collect overdue payments.

Qualifications: 

• Bachelor’s degree in Business Administration, Office Management, Communications, or a related field (or equivalent work experience).

• Proficient in English both verbal and written

• Proven experience in operations, administrative support, or front desk coordination, preferably in a virtual or remote setting.

• Experience managing schedules, calendars, and communications across multiple teams or clients.

• Familiarity with virtual office tools and platforms (e.g., Zoom, Slack, Microsoft Teams, Google Workspace)

• Excellent communication and interpersonal skills for interacting with clients, team members, and vendors.

• Strong organizational skills with the ability to multitask and manage time effectively.

• Detail-oriented with high accuracy in managing schedules, correspondence, and documentation.

• Problem-solving and critical thinking skills to address operational challenges proactively.

• Professionalism and discretion when handling confidential information.

• Reviewing incoming support requests and assigning tickets to the appropriate technicians.

Independent Contractor Perks
Health Insurance coverage for eligible locations
Permanent work from home
Immediate hiring
Steady freelance job