The Compliance Assistant provides administrative and operational support to ensure the organisation meets NDIS requirements and internal quality standards. This role assists with documentation, record keeping, reporting, and coordination of compliance-related activities under the guidance of senior management.

Key Responsibilities

The Compliance Assistant will:

• Assist in maintaining compliance with NDIS Practice Standards, Quality Indicators, and relevant legislation

• Support the upkeep of compliance registers, including risk, incident, and continuous improvement logs

• Assist with reviewing policies and procedures and updating documents as directed

• Help prepare reports and documentation for internal reviews and external audits

• Monitor and organise compliance records, ensuring accurate filing and version control

• Support the tracking of staff training, certifications, and NDIS induction requirements

• Assist in identifying non-conformities and escalating issues to the Compliance Manager or senior staff

• Keep up to date with basic NDIS compliance updates and communicate relevant information to the team

• Provide general administrative support related to quality, compliance, and audits

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Organisational Culture & Practice Support

The Compliance Assistant will:

• Support the organisation’s values and commitment to participant rights

• Assist with collecting feedback from staff and participants when required

• Help maintain documentation that reflects inclusive and culturally responsive practices

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Health, Safety & Risk Support

The Compliance Assistant will:

• Assist with maintaining workplace safety and incident reporting documentation

• Support record keeping related to safeguarding, complaints, and risk management

• Ensure compliance documents are current and accessible

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Qualifications & Requirements

• Certificate, diploma, or relevant experience in administration, compliance, or quality support

• Completion of (or willingness to complete) the NDIS Worker Orientation Module

• At least 12 months of experience in an administrative, quality, or compliance support role preferred

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Skills & Experience

• Basic understanding of NDIS or willingness to learn

• Strong attention to detail and organisational skills

• Ability to follow procedures and work within established frameworks

• Good written and verbal communication skills

• Ability to manage documents, records, and reports accurately

• Proficiency in Microsoft Office (Word, Excel, Outlook)

• Ability to work collaboratively as part of a team

• Strong time management and ability to prioritise tasks