Job Highlights:

• Contract type: Independent Contractor
  

• Schedule: Monday to Friday: 10am until 2pm CST 

 

Are you a detail-oriented communicator with a passion for helping patients and supporting healthcare professionals? Join our growing online virtual health service as a Medical Receptionist / Administrative Support Specialist. In this role, you’ll be the first point of contact for patients, providing exceptional support through calls, chat, and text while working closely with doctors and medical staff behind the scenes. If you thrive in a remote environment, are comfortable with healthcare systems, and value accuracy, confidentiality, and patient care, this is a great opportunity to make a meaningful impact in a modern virtual healthcare setting.

Responsibilities:

• Provide receptionist and administrative support for an online virtual health service.
• Handle incoming calls from patients, addressing inquiries about the business and prescription status.
• Assist patients via chat and text messages, answering questions and providing information.
• Conduct follow-ups with patients and send reminders for reviews.
• Perform data entry tasks, including entering patient information into the CRM system.
• Possess a basic understanding of medical terminology to communicate with doctors effectively.
• Collaborate with doctors and other medical staff as needed.
• Work closely with the website backend and the Kareo (or Zebra) system to access patient information and prescriptions.
• Ensure the security and confidentiality of patient data.
• Answer incoming calls and provide information about the business and prescription status.
• Respond to chat and text messages promptly and assist patients with their inquiries.
• Conduct follow-up calls or messages with patients and remind them to leave reviews.
• Enter patient information accurately into the CRM system.
• Maintain effective communication with doctors and medical staff.
• Ensure the security and confidentiality of patient data.
• Assist with any additional tasks related to receptionist and administrative duties

• Excellent communication skills in written and spoken English.
• Proficiency in using chat systems, phone systems, and text messaging platforms.
• Basic knowledge of medical terminology to facilitate communication with doctors.
• Familiarity with CRM systems (e.g., Kareo or Zebra) or the ability to quickly learn new software.
• Strong organizational and multitasking abilities.
• Attention to detail and accuracy in data entry tasks.
• Ability to work independently and collaborate effectively with a remote team.
• Previous experience as a medical receptionist, medical assistant, or in a similar role is preferred.
• Availability to work the designated schedule, including weekends.

 

Benefits

Independent Contractor Perks:

• Permanent work from Home

• Immediate Hiring

• Steady Freelance Job

 

Please note that since this is a permanent work-from-home position and an “Independent Contractor” arrangement, the candidates must have their own computer and internet connection. They will handle their own benefits and taxes. The professional fees are on hourly rates and the rate depends on your performance in the application process.

Job ID: 45487176708