Schedule: Monday–Friday, 8:00 AM – 4:00 PM (Victoria, Australia time), including a 30-minute unpaid break
Total Weekly Hours: 37.5 hours (7.5 hours per day)

Our client is seeking a strong administration professional with experience in report handling and customer relations to join their expanding team and support national operations. Reporting directly to the Client Services Manager, you will play a key role in supporting internal processes and maintaining high service standards for clients.

Responsibilities

• Format and edit leak detection reports completed by field technicians using the Loop job management system (software training provided) to ensure professional client-ready standards.
  

• Process and issue invoices through Loop.

• Send invoices and finalized reports to clients via Loop.

• Maintain accurate records and documentation related to jobs, reports, and invoicing.

• Provide professional communication and support to clients and internal stakeholders as needed.

Requirements

• At least 1 year of proven administrative experience in a similar role or environment.

• Experience handling reports, including formatting and editing documents.

• Familiarity with Loop or other job management systems (training provided).

• Minimum of 1 year of experience in invoicing and sending reports to clients.

• Excellent attention to detail and accuracy.

• Strong customer service skills, including professional email and phone communication.

• Effective interpersonal and communication skills when working with suppliers and clients.

• Highly organized, adaptable, and able to manage time effectively in a fast-paced environment.

 

Independent Contractor Perks

• Health insurance (available in eligible locations)

• Permanent work-from-home setup

• Immediate hiring