Key Responsibilities

• Drive revenue growth by promoting and booking premium consultation services priced at £400–£500+ per session

• Engage prospective patients through strategic outreach on LinkedIn and other professional networks

• Manage the full patient relationship journey, from initial enquiry through consultation booking and ongoing coordination

• Convert warm leads and inbound enquiries into confirmed, high-value consultation appointments

• Promote and support the sale of newly launched online wellness programs to expand the practice’s reach

• Implement and maintain structured patient follow-up processes to ensure continuity of care

• Deliver a white-glove level of customer service aligned with a premium, high-touch practice experience

• Manage scheduling, confirmations, and administrative workflows efficiently and accurately

• Identify and support new patient acquisition channels and creative outreach opportunities

• Build long-term patient relationships that support both satisfaction and sustainable practice growth