Schedule: Full time, 40h per week - Monday - Friday (9am-5pm) EST
Role Overview
We are seeking a highly organized and creative Social Media & Internal Communications Virtual Assistant to support daily communication, content posting, and brand visibility across multiple platforms. This role ensures consistent messaging, timely internal updates, and strong online presence for a growing roofing/electrical services company. Ideal for someone who excels in social media, communication, organization, and fast-paced environments.
Responsibilities
Social Media Management
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Manage and publish content across Facebook, Instagram, LinkedIn, TikTok (optional), and Google Business Profile.
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Upload before/after photos, project updates, customer reviews, and key service information.
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Respond to comments, messages, and engagement daily.
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Create simple graphics using Canva templates.
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Schedule weekly content calendars.
Reputation & Review Management
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Request reviews after each completed job (via text, email, or CRM).
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Upload reviews to social platforms and website.
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Respond to reviews using approved templates.
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Maintain consistent online reputation and customer follow-up.
Internal Communication
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Coordinate job updates between the estimator, PMs, field teams, and office staff.
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Track permit status, inspections, approvals, and follow-ups.
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Send reminders and daily internal updates to ensure team alignment.
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Prepare a structured “VA Daily Report” summarizing progress, tasks, and pending items.
Content & Brand Assets
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Organize images, videos, review screenshots, and job files for future posting.
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Maintain updated folders of brand assets and templates.
Requirements
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Experience managing business social media accounts.
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Strong written communication skills.
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Ability to follow brand guidelines and posting instructions.
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Comfortable with photo organization and basic graphic editing (Canva).
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Highly organized with strong attention to detail.
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Reliable internet connection and ability to work independently.
Preferred Skills
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Experience in construction, home services, or trades industries (ideal but not required).
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Knowledge of Google Business Profile posting and optimization.
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CRM experience (GoHighLevel or Housecall Pro preferred).
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Familiarity with review platforms and online reputation tools.
Independent Contractor Perks
HMO Coverage for eligible locations
Permanent work from home
Immediate hiring
Steady freelance job