What Does It Take to Be a BruntWork Staff Services Partner?

Imagine this: You play a crucial role in bridging the Company, Clients, and remote staff to ensure seamless collaboration and operational success. With a strategic mindset, you focus on revenue growth while optimizing workflow efficiency. If you excel at managing remote teams, ensuring performance aligns with contractual commitments, and strengthening business partnerships, this role is for you.

Key Responsibilities

Seamless Onboarding

• Monitor the Onboarding Pipeline to ensure smooth transitions at every stage.
• Guide staff on contract terms for clarity from day one.
• Collaborate with the Client Services team on the staff’s first day.
• Provide support to the onboarding team as needed.

Operational Excellence

• Conduct first and third-month discussions with staff, offering necessary support.
• Address and document staff concerns professionally and promptly.
• Respond to staff queries through the Staff Services Helpdesk.
• Monitor, review, and approve staff time logs for each assignment.
• Collaborate with the Client Services team to maintain service quality.
• Identify and recommend process improvements to enhance efficiency.
• Stay informed on voluntary benefits available to independent contractors.

Effective Offboarding

• Lead offboarding discussions and ensure proper notification.
• Guide staff through the offboarding process and coordinate with the offboarding team.
• Assist with post-offboarding concerns as needed.

Reports & Special Tasks

• Assist in preparing and monitoring client-requested reports.

What We’re Looking For

• Proven experience in remote staff management, operations, or related fields.
• Strong organizational and communication skills.
• Ability to handle sensitive staff issues with professionalism and care.
• Technical proficiency in workflow management tools and systems.
• Strong attention to detail and problem-solving skills.

Work Setup & Perks

Professional Fee: approximately Php 30,000 – 35,000 (dependent on application performance)
Paid Hours per Week: 40 hours
Schedule: Monday to Friday, with flexibility to work one of the following shifts based on business needs:

• • Shift 1: 8:00 PM – 5:00 AM (MNL)
  • Shift 2: 9:00 PM – 6:00 AM (MNL)
  • Shift 3: 6:00 AM – 3:00 PM (MNL)

Work Arrangement: 100% Work from Home
Contract Type: Independent Contractor
Requirements: Must have own computer and reliable internet connection

Independent Contractor Perks

• Immediate hiring
• Steady freelance opportunity with long-term stability and consistent work
• Full autonomy over taxes and benefits management