Job Overview

Our client is seeking a high-level Assistant Manager to step into a leadership role where organizational expertise directly supports essential mental health services. As the virtual assistant manager, you will oversee and optimize an existing VA team, ensuring smooth daily operations that allow clinical staff to focus entirely on patient care. This is an opportunity to utilize your management skills in a healthcare setting where operational excellence translates to better patient outcomes and higher team satisfaction.

Client Overview

Based in Virginia, our client is a dynamic mental health organization committed to delivering exceptional patient care while optimizing operational efficiency. The practice is currently in an active growth phase, streamlining processes and building robust support systems. They value strong leadership, clear communication, and systematic approaches to team management within a meaningful healthcare environment.

Schedule

• Monday - Friday, 8:00 AM - 5:00 PM ET, with 1 hour unpaid break (40 hours per week)

Independent Contractor Perks

• Permanent work from home
• Immediate hiring
• Health Insurance Coverage for eligible locations 

Responsibilities

• Team Supervision: Manage and supervise the existing virtual assistant team with clear performance expectations and accountability.
• Workflow Management: Coordinate daily operations, manage complex workflows, and handle task prioritization across the team.
• Process Optimization: Implement systems and processes to improve operational efficiency and team productivity.
• Performance Coaching: Monitor team performance and provide regular coaching, feedback, and professional development support.
• Liaison & Communication: Serve as the primary liaison between the VA team and clinical leadership to ensure alignment.
• Growth Support: Streamline administrative processes to support business expansion and maintain patient care quality.
• Training & Onboarding: Develop comprehensive training materials and onboarding procedures for new team members.
• Metric Tracking: Track key performance metrics and report on team effectiveness and operational improvements to leadership.

Requirements

• Leadership Experience: Senior-level administrative experience with demonstrated leadership capabilities.
• Team Management: Proven skills in supervising remote or virtual teams and fostering a collaborative environment.
• Organizational Mastery: Strong organizational abilities with a systematic approach to workflow and project management.
• Operations Expertise: Experience coordinating operations in professional service environments.
• Industry Context (Bonus): Previous experience in the healthcare or mental health industries is highly regarded.
• Compliance Knowledge (Bonus): Familiarity with patient privacy requirements (HIPAA) and healthcare compliance standards.

Side Note

This is a permanent work-from-home role under an Independent Contractor arrangement. Candidates must have their own computer and reliable internet connection, and are responsible for their own taxes and benefits. Professional hourly fees are established based on your performance in the application process.

Reminder

Please follow the provided link to BruntWork’s Career Site to finish your initial application requirements, including the assessment questions, technical check, and voice recording. Submissions with all requirements fulfilled will receive priority review.