Job Overview

Our client is looking for a dedicated and organized individual to manage inbound inquiries and booking operations for their professional house and office cleaning business. This role is essential for maintaining client satisfaction and ensuring smooth scheduling for the cleaning teams.

Client Overview

The client owns and operates a professional house/office cleaning business based in Vancouver, Canada.

Schedule

• Part-time (with potential to transition to full-time):

• Monday - Sunday (Flexible shifting), 4 hours per day during Vancouver, CA business hours (20 work hours per week)

Independent Contractor Perks

• Permanent work from home
• Immediate hiring

Responsibilities

• Take inbound calls to book cleaning appointments.
• Respond to email inquiries and send quotations based on services requested.
• Provide pricing and explain the coverage of the services offered.
• Arrange and manage bookings.
• Send invoices to clients.
• Utilize tools such as Excel, Google Drive, Square, Jobber, and Justcall phone system.

Requirements

• Must have 2 years of experience in the cleaning services industry.
• Excellent verbal communication skills.
• High attention to detail.
• FAST LEARNER 
• TAKES INITIATIVE AND IS PROACTIVE IN COMMUNICATION
• Proven experience working in customer service.

Side Note: Since this is a permanent work-from-home position and the arrangement is that of an “Independent Contractor,” the selected candidates must have their own computer and internet connection. They will handle their own benefits and taxes. The professional fees are on hourly rates and the rate depends on your performance in the application process.

Reminder
Apply directly to the link provided; you will be redirected to BruntWork’s Career Site. You must apply using the said link to complete the initial requirements, which includes pre-screening assessment questions, technical check of your computer, and voice recording.
APPLICATIONS WITH COMPLETE REQUIREMENTS WILL BE PRIORITIZED.