Job Overview

Our client is looking for a Virtual Assistant with Recruitment and Admin Support. This role focuses on recruitment coordination, general administrative support, and CRM management to support business growth. The position involves candidate screening for cleaning positions, data entry, system auditing, and general administrative tasks. This is a part-time role with potential to transition to full-time based on workload and business needs.

Client Overview

A growing cleaning services company operating remotely across Australia with a team of 25-30 subcontractors and offices in South Australia. The company utilizes modern CRM and scheduling systems to streamline operations and is currently expanding their service delivery capabilities.

Schedule

• 20 hours per week, Monday to Friday, 8:30AM to 12:30PM Melbourne, Australia

Note: This is a part-time role with potential to transition to full-time.

Independent Contractor Perks

• Permanent work from home
• Immediate hiring

Responsibilities

• Conduct outbound calls to screen cleaner candidates and verify basic qualifications including driver's license, work rights, and certifications.
• Manage recruitment workflow in Employment Hero including data entry, candidate follow-ups, and documentation.
• Handle email ticketing system through Zendesk and respond to general inquiries.
• Audit and maintain contact lists in Lana CRM software to ensure data accuracy and proper automation flow.
• Perform general administrative tasks including data entry, document management using GSuite (Google Docs and Sheets), and system monitoring.
• Raise issues and discrepancies found during CRM audits and coordinate with management on resolutions.
• Support scheduling platform coordination and assist with administrative overflow tasks as needed.
• Personal Assistant duties, specifically managing personal emails and calendars for both directors to ensure streamlined organisation. 

Requirements

• Excellent English communication skills with ability to conduct professional phone conversations and candidate screening.
• Proven experience with Employment Hero platform for HR and recruitment workflows.
• Strong proficiency with Zendesk ticketing system and GSuite applications (Docs, Sheets, Drive).
• Previous experience in recruitment coordination or administrative support roles.

Qualifications

• Familiarity with CRM systems such as Lana or similar automation platforms.
• Experience with Simpro or other scheduling and job management software.
• Previous experience working with Australian clients or understanding of Australian business practices.

Side Note

This is a permanent work-from-home role under an Independent Contractor arrangement. Candidates must have their own computer and reliable internet connection, and are responsible for their own taxes and benefits. Professional hourly fees are established based on your performance in the application process.

Reminder

Please follow the provided link to BruntWork’s Career Site to finish your initial application requirements, including the assessment questions, technical check, and voice recording. Submissions with all requirements fulfilled will receive priority review.