Property Management Assistant – Short Term Lease (ZR_18879_JOB)
- Freelance
- General (Remote)
- Contract type: Independent Contractor
- Schedule: 20 hours per week (Thursday through Monday, 10 AM to 2 PM Eastern Time)
Client Timezone: Eastern Time
Client Overview
Join an innovative, Singapore-based property management company as they expand into the exciting US short-term rental market. This forward-thinking organization is launching its first self-managed Airbnb property and seeks a talented individual to play a crucial role in its success. With a portfolio of long-term rentals already established, the company is poised for growth in the dynamic short-term rental sector. This position offers a unique opportunity to shape the company’s operations and contribute to its expansion in a thriving industry.
Job Description
Embark on an exciting journey in the short-term rental industry with a rapidly growing property management company. As a Property Management Assistant, you’ll be at the forefront of launching and managing a new Airbnb property in the US market. This role offers a perfect blend of customer service, operations management, and financial oversight. You’ll have the opportunity to optimize listings, ensure guest satisfaction, and contribute to the property’s financial success. Working in a dynamic, cross-cultural environment, you’ll bridge the gap between US-based operations and Singapore-based ownership, making you an integral part of this international venture. If you’re passionate about hospitality, detail-oriented, and thrive in a fast-paced environment, this role provides an excellent platform to showcase your skills and grow your career in the booming short-term rental industry.
Responsibilities
- Elevate the property’s online presence by regularly optimizing Airbnb listings, including crafting compelling titles and selecting eye-catching photos
- Serve as the primary point of contact for guests, managing communications and ensuring exceptional customer service across different time zones
- Orchestrate seamless guest experiences by coordinating with cleaning staff, maintenance personnel, and other service providers
- Oversee financial aspects of the property, including bookkeeping, tracking income and expenses, and reconciling bookings
- Leverage cutting-edge property management software to streamline operations and enhance efficiency
- Implement and manage automated guest communication systems to improve responsiveness and guest satisfaction
- Provide valuable insights and recommendations to property owners for continuous improvement of the rental’s performance
- Assist with monthly financial reporting for the company’s long-term rental properties, showcasing your versatility
- Proactively identify and resolve potential issues to ensure smooth operations and positive guest experiences
Requirements
- Proven track record of 2-3 years in short-term rental property management, demonstrating your expertise in this dynamic field
- Proficiency in industry-leading property management software such as OwnerRez or Hospitable, showcasing your technical savvy
- Exceptional communication skills with a keen eye for detail, ensuring top-notch guest interactions and meticulous property management
- Strong problem-solving abilities and a proactive mindset, allowing you to anticipate and address challenges effectively
- Demonstrated experience in optimizing listings and managing guest communications on platforms like Airbnb
- Ability to work US Eastern Time hours (10 AM to 2 PM EST, Thursday through Monday), aligning with peak guest activity periods
- Basic financial acumen for bookkeeping and data entry tasks
- Adaptability to work across different time zones and cultures, bridging the gap between US operations and Singapore-based ownership
- Self-motivated with the ability to work independently while maintaining clear communication with the property owners
- Passion for the hospitality industry and a commitment to delivering outstanding guest experiences
Benefits
- Permanent Work from Home
- Immediate Hiring
- Steady Freelance Job
Source ⇲
Bruntwork Careers