New Patient Coordinator

Schedule:

• 30 hours/week Monday 8 AM-12 PM and 3 PM-7 PM; Tuesday to Thursday 2 PM-8 PM; Friday 8 AM – 12 PM

Client Timezone: California

Client Overview

Join a thriving integrated medical practice at the forefront of holistic healthcare. Our client combines traditional chiropractic care with cutting-edge treatments in regenerative therapy, neuropathy, and aesthetics. As we expand into exciting new areas like weight loss and regenerative medicine, we’re seeking a dynamic individual to connect patients with life-changing treatments.

As an Appointment Setter / Call Caller, you’ll be the vital link between our innovative medical services and patients seeking improved health and wellness. You’ll manage a high volume of calls, expertly communicate our diverse range of treatments, and schedule appointments for various medical services. This role requires exceptional communication skills, particularly when interacting with seniors, and a talent for sales. You’ll be instrumental in launching new campaigns and contributing to the practice’s growth. If you’re motivated by helping others and excel in a fast-paced environment, this position offers exciting opportunities for personal and professional development.

Responsibilities

• Conduct outbound calls to potential patients, effectively communicating our services and value proposition
• Manage incoming calls and efficiently handle a backlog of callback requests
• Schedule appointments for chiropractic care, regenerative therapy, neuropathy treatments, and aesthetics
• Utilize CRM systems (Go High Level and Infusionsoft) to track patient interactions and maintain accurate records
• Adapt to a flexible scheduling system, prioritizing appointments based on practice guidelines
• Provide clear information about initial consultations and screenings without offering medical advice
• Assist with scheduling for new weight loss and regenerative medicine campaigns
• Potentially handle scheduling for personal injury cases
• Contribute to the practice’s growth by meeting or exceeding appointment setting targets

Requirements

• Excellent verbal communication skills, especially when interacting with senior populations
• Proven sales background with a track record of meeting or exceeding targets
• Experience using CRM systems, preferably Go High Level and/or Infusionsoft
• Ability to thrive in a fast-paced environment and manage a high volume of calls
• Strong attention to detail and capacity to maintain accurate records
• Flexibility to adapt to changing schedules and priorities
• Professional demeanor and ability to handle sensitive information with discretion
• Fluency in English; additional languages are a plus
• Comfort with remote work and ability to maintain a quiet, professional home office environment
• Enthusiasm for continuous learning and adapting to new medical service campaigns

Benefits

• Permanent work from home
• Immediate hiring
• Steady freelance job

Source ⇲
Bruntwork Careers