Medical Records Specialist

• Monday-
  Friday, 8 hours per day; 40 hours per week
  
• 8:00 AM –
  5:30 PM Philadelphia, PA Time with 30 minutes paid break
  

We are seeking a detail-oriented
and experienced Medical Records Specialist to join our legal support team. The
role involves managing medical record requests, communicating with medical
providers, and gathering essential documentation for our clients as directed by
a paralegal or attorney. The ideal candidate will have experience working with
medical record retrieval platforms and be comfortable reaching out to providers
directly. Familiarity with HIPAA compliance and handling sensitive medical
information is essential, as is the ability to communicate effectively with
clients about patient portals.

• Request
  Medical Records: Use platforms such as CIOX, MRO, and ChartSwap to request
  medical records and bills.
  
• Direct
  Provider Contact: Reach out to medical providers directly to obtain
  records and ensure timely responses.
  
• Follow Up
  with Providers: Make phone calls to medical providers to follow up on
  record requests, ensuring accurate status updates.
  
• Client
  Support: Assist clients over the phone to help them navigate patient
  portals and access necessary medical information.
  
• Data Entry
  and Documentation: Enter and update information in our database
  accurately, ensuring all records and requests are documented.
  
• Maintain
  Confidentiality: Adhere to HIPAA regulations and other relevant guidelines
  to protect sensitive client information.
  

• Experience:
  Proven experience in medical records retrieval, preferably in a legal,
  healthcare, or insurance setting.
  
• Systems
  Knowledge: Proficiency in using medical records request platforms such as
  CIOX, MRO, ChartSwap, and familiarity with navigating patient portals.
  
• Communication
  Skills: Strong verbal communication skills for speaking with medical
  providers and clients; excellent phone etiquette.
  
• Organizational
  Skills: Ability to handle multiple requests, prioritize tasks, and meet
  deadlines.
  
• Data Entry:
  Comfortable with data entry tasks and maintaining an organized, accurate
  database.
  

Source ⇲
Bruntwork Careers