Mandarin-Speaking Medical Administrative Assistant
- Freelance
- General (Remote)
Schedule:
M-Friday 9-6 PM (12 AM to 9 AM PHT) . Lunch Break 1-2PM
Location:
- Los Angeles, CA (Remote)
Client Overview:
This Los Angeles-based medical practice provides high-quality patient care, particularly for an elderly Chinese-speaking population. The practice is committed to enhancing the healthcare experience through paperless operations and patient outreach initiatives, ensuring both efficiency and accessibility.
Job Description:
As a Mandarin-Speaking Medical Administrative Assistant, you will focus on patient outreach and hotline management. Your role will be vital in improving patient access to care, particularly by helping fast-track and schedule appointments for a specific group of patients.
Responsibilities:
- Conduct patient outreach via phone to provide information and schedule appointments.
- Manage and respond to patient hotline inquiries, offering assistance in scheduling and other patient needs.
- Assist in tracking patient progress and ensure follow-up appointments are completed.
- Provide administrative support related to patient records and referrals.
- Collaborate with the office team to ensure efficient and timely patient care.
Requirements:
- Fluency in both Mandarin and English (written and verbal).
- Proficiency in EMR systems and medical terminology.
- Excellent communication skills, with a focus on patient interaction.
- Ability to manage a patient hotline and fast-track appointment scheduling.
- HIPAA certification or willingness to obtain it promptly.
- Strong organizational skills and attention to detail.
- Full-time availability during Pacific Standard Time (PST) hours.
Independent Contractor Perks
- HMO Coverage for eligible locations
- Permanent work from home
- Immediate hiring
- Steady freelance job
ZR_16228_JOB
Source ⇲
Bruntwork Careers