Legal Assistant
- Freelance
- General (Remote)
Full-time (40 hours a week)
Monday to Friday 9 am – 6pm CST with 1 hour unpaid break (8 paid hours per day)
As a Legal Assistant / Customer Service Representative, you’ll be the vital link between our attorneys and the individuals seeking justice. You’ll manage incoming inquiries, conduct initial client intakes, and play a crucial role in case preparation. This position offers a unique opportunity to contribute to meaningful legal work while developing your skills in a fast-paced, purpose-driven environment. You’ll be instrumental in helping clients navigate complex legal situations, ensuring they feel supported and informed throughout the process.
Responsibilities
- Handle incoming calls and emails from potential clients, providing compassionate and professional first-point contact
- Conduct thorough initial intake interviews, gathering essential information to support case evaluation
- Manage lead follow-ups and coordinate attorney appointments, ensuring efficient case progression
- Assist with the discovery process by collecting and organizing client information and documentation
- Coordinate the request and management of medical records and other case-relevant materials
- Maintain clear and consistent communication with clients, keeping them informed about their case status
- Support attorneys by managing administrative tasks related to case preparation and client management
Requirements
- Excellent verbal and written communication skills, with a focus on empathy and clarity
- Strong customer service orientation and ability to handle sensitive situations with discretion
- Basic understanding of legal terminology (preferred )
- Proficiency in using various communication tools and office software
- Exceptional organizational skills and meticulous attention to detail
- Ability to multitask and prioritize in a dynamic work environment
- Passion for social justice and commitment to supporting civil rights causes
- High school diploma required; associate’s or bachelor’s degree in related field preferred
- Basic understanding of legal terminology (preferred )
Benefits
- With performance-based incentives
- HMO Coverage for Eligible Locations
- Permanent Work From Home
- Immediate Hiring
- Steady Freelance Job
Source ⇲
Bruntwork Careers