Inbound Appointment Setter
Schedule: Monday to Friday, flexible hours during the client’s business hours, 20 hours per week
Scope:
Handle 20-40 calls per shift
Manage lead information for 50-100 webinar attendees daily
Achieve a lead qualification rate of 70% or higher
Maintain a customer satisfaction score of 90% or above
Responsibilities:
· Answer incoming calls from webinar attendees and potential clients
· Collect and input lead information into the Radius CRM system
· Qualify leads based on predetermined criteria
· Set appointments or transfer calls to educational finance experts
· Manage potential call overflow during peak webinar times
· Assist with administrative tasks during non-peak hours
Requirements:
· Excellent phone communication skills with a neutral accent
· Experience with CRM systems, preferably Radius CRM
· Basic understanding of lead qualification processes
· Ability to work flexible hours, including evenings
· Strong multitasking abilities to handle varying call volumes
· Familiarity with webinar platforms is a plus
Independent Contractor Perks
- Permanent work from home
- Immediate hiring
- Steady freelance job
ZR_17334_JOB
Source ⇲
Bruntwork Careers