HVAC Admin Assistant (voice) – ZR_17596_JOB

Role Name: Administrative Assistant – HVAC/Mechanical Services Industry

Schedule:

• Part-time Monday to Friday 9 AM to 1 PM
  

Client Timezone: Eastern Time (ET)

Client Overview

Join a thriving HVAC and mechanical services company that’s making waves in the industry. This established firm serves a diverse clientele, including government agencies and businesses across America. With a strong foundation and ambitious growth plans, they’re poised for expansion and seeking a key player to drive their success forward.

Job Description

Become the linchpin of a dynamic HVAC and mechanical services company as their Administrative Assistant. In this pivotal role, you’ll be the first point of contact for high-profile clients, including government agencies and businesses nationwide. You’ll manage inbound calls, orchestrate service schedules, and serve as the crucial link between management, field technicians, and clients. This position offers a unique blend of customer service, administrative expertise, and operational support, with the exciting potential to grow alongside the company. If you’re ready to make a tangible impact and thrive in a fast-paced, growth-oriented environment, this opportunity is tailor-made for you.

Responsibilities

• Handle inbound customer inquiries with professionalism and efficiency
  
• Manage and optimize the company’s service schedule
  
• Serve as the primary liaison between management, field technicians, and clients
  
• Provide high-level administrative support to the management team
  
• Juggle multiple tasks and priorities with ease
  
• Master the company’s proprietary platform for seamless call management and client interactions
  
• Conduct follow-up calls to ensure client satisfaction and address any concerns
  

Requirements

• Exceptional English communication skills, both verbal and written
  
• Strong customer service orientation with a knack for building relationships
  
• Tech-savvy with the ability to quickly adapt to new software systems
  
• Self-motivated with excellent time management skills
  
• Previous experience in administrative roles, preferably in a service-oriented industry
  
• Comfortable working remotely and integrating fully with the company’s operations
  
• Availability to work 20-25 hours per week, typically between 8 AM to 1 PM Eastern Time
  
• Enthusiasm for growth and willingness to take on expanded responsibilities as the company scales
  

Job Highlights:

• Permanent work-from-home
  

• Immediate hiring
  

• Steady freelance job
  

Source ⇲
Bruntwork Careers