CRM Implementation Specialist (ZR_18991_JOB)
- Freelance
- Philippines (Remote)
Schedule: 9 am to 6 pm EST (9:00 PM to 6:00 AM Manila Time)
Quick Summary: Collaborates with onboarding and client success teams to ensure technical configurations align with client requirements and enhance overall platform usability.
Overview:
Our client is a software marketplace for businesses and is hiring a CRM Implementation Specialist to assist with platform configurations, technical problem-solving, and ensuring seamless integrations of CRM/AMS systems. This role requires a highly technical individual with strong software expertise, advanced Excel skills, and the ability to identify and resolve issues efficiently. This role will be working alongside the strategy team to support a well-rounded experience for all clients.
Key Responsibilities:
- CRM/AMS Expertise: Leverage a deep understanding of CRM/AMS systems, integrations, and workflows to ensure the platform operates and connects efficiently.
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Platform Configuration: Manage platform settings, including primary contacts, opt-in/out preferences, flags, supplier relationships, and integrations, to align with client needs.
- Technical Problem-Solving: Identify and resolve code or configuration issues, escalating when necessary to maintain system integrity.
- Excel Proficiency: Utilize advanced Excel skills for data analysis, reporting, and troubleshooting system-related tasks.
- System Improvements: As needed, collaborate with the product team to identify and implement enhancements based on technical requirements and client feedback.
- Data Accuracy: Ensure all technical configurations and system relationships are accurate and up to date.
Requirements
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At least 5 years of various CRM administration experience, especially implementation
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Strong understanding of CRM/AMS systems and data integration points
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Data analysis and reporting abilities
- Proven ability to troubleshoot and resolve technical and system configuration issues
- Highly organized with strong attention to detail and ability to manage multiple clients and technical tasks
Independent Contractor Perks
- HMO Coverage for eligible locations
- Permanent work from home
- Immediate hiring
- Steady freelance job
- Work with a small team directly with the client
ZR_18991_JOB
Source ⇲
Bruntwork Careers