Community Cooperative Support Specialist

Community Cooperative Support Specialist

Meeting Support & Coordination

• Manage the full meeting lifecycle for current and upcoming community cooperatives
  
• Conduct pre-meeting preparation, including survey distribution, agenda creation, and logistics
  
• Attend quarterly virtual meetings, providing technical support and minute-taking
  
• Handle post-meeting tasks, including minutes distribution and action tracking
  

Administrative Operations

• Manage multiple communication channels, including WhatsApp and email
  
• Address ad-hoc inquiries between meetings
  
• Maintain accurate participant information and document management
  
• Support new metrics and NPS implementation by Q2 2025
  

Reporting & Analytics

• Compile and analyze engagement metrics
  
• Create monthly reports and briefing papers
  
• Support presentation development for stakeholders
  
• Track and report on participant satisfaction and engagement
  

Process Development

• Research and adapt services for new living environments
  
• Assist in developing new processes for diverse population groups by April 2025
  
• Support the onboarding of new properties and documentation of best practices
  

Success Metrics

• 98% attendance rate at scheduled meetings
  
• 95% accuracy in meeting minutes and action item tracking
  
• 90% participant satisfaction with communication
  
• Timely implementation of new processes and metrics
  

Requirements

• Proficiency in Microsoft Office Suite, especially PowerPoint
  
• Experience with video conferencing platforms (Zoom, Teams) and survey tools
  
• Ability to manage multiple priorities in a fast-paced environment
  
• Strong written and verbal communication skills
  
• Exceptional attention to detail and confidentiality
  

Preferred Qualifications

• Background in meeting facilitation or support
  
• Experience working with individuals with disabilities
  
• Understanding of group dynamics and decision-making processes
  
• Familiarity with data analysis and reporting tools
  

Key Competencies

• Empathy for disability support contexts
  
• Proactive problem-solving ability
  
• Adaptability and quick learning capability
  
• Strong organizational and time management skills
  
• Professional judgment in handling sensitive information
  

• Permanent work from home
  
• Immediate hiring
  
• Steady freelance job
  

Source ⇲
Bruntwork Careers