Bilingual Spanish Sales Representative – (ZR_19034_JOB)
- Full Time
- General (Remote)
Scope:
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Full-time position, Monday to Friday, 8 AM to 5 PM Orlando, FL Time
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Primarily outbound calls to warm leads (no cold calling)
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Handling approximately 10 inbound calls per day
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Potential for performance-based incentives in the future
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Part of a global team using collaborative tools like WhatsApp for communication
Responsibilities:
- Promptly handle inbound sales calls and emails, ensuring a positive and professional customer experience.
- Make outbound calls to warm leads who have requested estimates
- Follow up on sent estimates to answer questions and address concerns
- Schedule on-site visits for pool cage restoration services
- Utilize our integrated CRM and call system to manage customer interactions
- Understand and assess the needs and concerns of potential customers, offering relevant products or services as solutions.
- Achieve and surpass sales targets by converting leads into closed-won customers
- Build and nurture relationships with customers, ensuring their needs are met and addressing any post-sales concerns or inquiries.
- Follow up with customers post-purchase to ensure satisfaction, gather feedback, and encourage repeat business.
- Maintain accurate and up-to-date records of all customer interactions, sales progress, and feedback in the CRM or relevant system.
- Collaborate with other members of the sales team, sharing insights, and working together to achieve collective sales goals.
- Continuously update oneself with the latest product knowledge, sales techniques, market trends, and competitive insights.
Requirements:
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Fluent in English; Spanish language skills – required
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Excellent communication skills with a neutral or Latino accent preferred
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Previous experience in sales or customer service
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Familiarity with CRM systems and call center software
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Strong ability to build rapport and overcome objections
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Self-motivated with a drive to meet and exceed targets
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Comfortable working in a remote environment
Source ⇲
Bruntwork Careers