Appointment Setter – IT and Cybersecurity Services

Role Name: Appointment Setter – IT and Cybersecurity Services

Schedule:

• Part-time, 20 hours per week preferred hours are 8 AM to 12 PM Monday to Friday

Client Time: Edmonton, Alberta, Canada Time

Client Overview

Join a dynamic, growing outsourced IT and cybersecurity company that’s revolutionizing how businesses handle their technology needs. This innovative firm provides cutting-edge solutions to a diverse client base across North America, offering everything from day-to-day IT support to advanced cybersecurity products. As a key player in the Managed Service Provider (MSP) space, they’re on a mission to make top-tier tech support accessible to businesses of all sizes.

Job Description

As an Appointment Setter, you’ll be the vital first point of contact for potential clients, playing a crucial role in the company’s growth strategy. You’ll leverage your communication skills and tech enthusiasm to connect businesses with game-changing IT and cybersecurity solutions. This role offers a unique opportunity to dive into the fast-paced world of technology sales, honing your skills in lead qualification and appointment setting. You’ll work closely with a dedicated sales team, contributing directly to the company’s success while expanding your knowledge of cutting-edge IT and cybersecurity trends.

Responsibilities

• Conduct outbound calls to potential clients across North America, introducing our IT and cybersecurity services
• Qualify leads based on specific criteria, ensuring a steady flow of high-quality prospects
• Articulate the basics of IT support and cybersecurity solutions to pique client interest
• Schedule appointments for qualified leads with our expert sales team
• Hit or exceed weekly and monthly targets for appointment setting
• Contribute to lead generation efforts through research and prospecting activities
• Maintain detailed, accurate records of all calls and appointments in our CRM system
• Collaborate with the sales team to refine calling scripts and qualification processes
• Adapt quickly to evolving targets and incentive structures

Requirements

• Excellent English communication skills, with a focus on clear and persuasive phone conversations
• Prior experience in B2B cold calling or appointment setting preferred
• Basic understanding of IT and cybersecurity concepts, with a willingness to learn more
• Self-motivated with the ability to work independently and meet targets consistently
• Proficiency in CRM systems and calendar management tools
• Adaptability and eagerness to learn in a fast-paced, evolving tech environment
• Availability to work 20 hours per week, making approximately 100 calls per day
• Goal-oriented mindset, aiming for a minimum of 3 appointments per 100 calls
• Enthusiasm for technology and its potential to transform businesses

Source ⇲
Bruntwork Careers