Administrative Assistant – Scheduling & Appointment Management (ZR_17417_JOB)
Responsibilities:
- Answer phone calls and provide excellent customer service
- Book appointments for photography and videography services
- Handle client inquiries and explain service offerings
- Manage scheduling for 11 photographers across different service areas
- Process payments and assist clients with online invoicing issues
- Post content on social media platforms weekly or bi-weekly
- Learn and operate third-party applications as required
- Assist with basic Photoshop tasks (if experienced)
Requirements:
- Excellent verbal and written communication skills
- Proficiency in customer service and phone etiquette
- Basic understanding of scheduling and appointment booking systems
- Familiarity with online payment processing
- Basic computer skills and ability to learn new software quickly
- Experience with social media platforms
- Attention to detail and ability to multitask
- Willingness to learn and adapt to new processes
Scope:
- Handle incoming calls and client communications
- Manage and optimize the scheduling process for multiple photographers
- Assist with online payment processing and troubleshooting
- Coordinate with the team to ensure smooth operations
- Contribute to social media presence by posting pre-created content
- Potential for expanded responsibilities in social media management and basic photo editing
- Monday to Friday, 9am to 6pm Central with an hour unpaid break
Source ⇲
Bruntwork Careers