Administrative Assistant – Healthcare Industry (ZR_17621_JOB)

Responsibilities:

• Manage and update client information in the Capsule CRM system

• Return phone calls and handle client communications professionally

• Perform data entry tasks and maintain accurate records

• Manage email correspondence and calendar scheduling

• Track and follow up on client referrals

• Collect and organize client documents for benefit applications

• Set up and manage recertification tasks and reminders

• Assist in preparing Medicaid and VA benefit applications

• Ensure all processes adhere to HIPAA compliance standards

Requirements:

• Proficiency in Microsoft Office suite (Excel, Word, PowerPoint)

• Experience with CRM systems, preferably Capsule CRM

• Excellent organizational and time management skills

• Strong written and verbal communication abilities

• Ability to work independently and manage multiple tasks simultaneously

• Familiarity with HIPAA compliance (training will be provided)

• Healthcare industry experience preferred but not required

Scope:

• 40 hours per week, Monday to Friday from 9 AM to 6 PM Florida Time, with 1-hour unpaid lunch break

• Remote work with occasional team meetings

• Manage communication with clients, healthcare providers, and benefit agencies

• Handle sensitive financial and health-related information

• Assist in streamlining and improving administrative processes

• Potential for role expansion as the company grows

Source ⇲
Bruntwork Careers