Admin Assistant – Lawn Care Services (ZR_19120_JOB)

Job Highlights:

Contract: Independent Contractor
Schedule:

• 40 hours per week, Monday to Friday, 8 AM to 5 PM or 9 AM to 6 PM Eastern Timezone
  

Client Timezone: Eastern Time (ET)

Client Overview

Join a thriving lawn care franchise in the vibrant green industry. This established company provides comprehensive lawn care services, including fertilization, weed control, and irrigation repairs. With a focus on both residential and commercial clients, including homeowner associations and subdivisions, the business is poised for growth and seeking dedicated professionals to support its expansion.

Job Description

As an Administrative Assistant, you’ll be the linchpin of our customer service operations, managing a diverse range of tasks crucial to our success. You’ll handle customer inquiries, schedule appointments, process payments, and maintain our CRM system. This role offers a unique opportunity to develop your skills in a dynamic, green industry while contributing to the growth of a successful lawn care business. If you’re detail-oriented, tech-savvy, and passionate about delivering exceptional customer experiences, this position is your gateway to a rewarding career in a flourishing sector.

Responsibilities

• Answer incoming calls and respond to customer inquiries with professionalism and efficiency
  
• Schedule and manage appointments for various lawn care services
  
• Process customer payments and handle financial transactions accurately
  
• Follow up on leads to convert potential customers
  
• Maintain and update customer information in our CRM system
  
• Coordinate with the general manager on complex issues or call transfers
  
• Assist in generating reports and managing office administrative tasks
  
• Provide customers with basic information about our service packages
  
• Follow up with customers for any balance of payments in their accounts
  
• Resolving any payment issues by collaborating with the General Manager
  
• Seeking a positive review after a successful completion of a job from the customer

Requirements

• Excellent verbal and written communication skills in English
  
• Proficiency in CRM systems and willingness to learn new software
  
• Strong organizational skills with the ability to multitask effectively
  
• Customer service orientation with a focus on satisfaction
  
• Ability to work full-time during business hours
  
• High school diploma or equivalent; additional administrative or customer service certifications are a plus
  
• Quick learner with adaptability to new processes and technologies
  
• Basic understanding of lawn care services is beneficial but not required

Benefits

• Permanent work from home
  
• Immediate hiring
  
• Steady freelance job

Source ⇲
Bruntwork Careers